Join our
team as an

Account Manager

While every Account Manager has core responsibilities, what you do outside those responsibilities is equally important, so we give you plenty of room to learn, grow, and explore.

Core responsibilities

  • Project management, including creative revisions, coordination of meetings, approvals, and workback schedules
  • Liaising with creative teams and internal resources to ensure that projects are running smoothly and on time
  • Liaising with clients and addressing day-to-day challenges and opportunities
  • Fostering positive client and internal relationships
  • Coordination and execution of general/miscellaneous requests in the daily running of the account
  • Developing a thorough understanding of Direct Mail and Email best practices
  • Ensuring all internal departments have all necessary information, materials, and elements, in a timely manner
  • Using your knowledge and skills to push clients, the team, and the agency in the most productive direction
  • Assist with challenging client requests or issue escalations as needed

Education and requirements

  • 2 to 5 years’ experience in Advertising/Marketing communications and/or agency experience
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Digital and/or Direct experience is an asset
  • Strong written and oral communication skills
  • French is an asset

Freedom to do more

Get outside your comfort zone and try something new – from brainstorming creative ideas to planning charitable events, to something we haven’t even thought of.

Think you’d be a good fit?

Please apply to careers@jamcrm.com with your cover letter and resume. Please ensure that you include both your first and last name in the file name, and include the subject line “Application: Account Manager”.

Apply Now

Our values

At JAM, we value people over process. Instead of focusing on rules, roles, and titles, we focus on hiring the right people. The result is a more flexible, fun, creative, and successful team.

These are the specific behaviours and skills we care about most. The more these sound like you, the more likely you are to thrive here.

Integrity

You strive to do what’s right, not what’s easy.

Curiosity

You’re eager to question things. That’s where opportunity lives.

Honesty

You’re accountable, even when that means highlighting a mistake.

Excellence

You set goals for yourself, and understand that success is modest improvement, consistently done.

Respect

You embrace differences and treat everyone with respect.

Judgment

You make sensible choices and value long-term decision making.

Stability

You follow through on your commitments, time after time.

Work Ethic

You are always up for a challenge and proactive in your approach.

Selflessness

You take time to help colleagues and make everyone around you better.