Join our
team as a

Campaign Manager

While every employee has core responsibilities, what you do outside those responsibilities is equally important, so we give you plenty of room to learn, grow, and explore.

Core responsibilities

Manage multiple Salesforce Marketing Cloud (ExactTarget) and Adobe Campaign accounts for enterprise-level clients.


Lead the deployment of complex and dynamic data-driven email marketing campaigns within expected timelines from set up to testing, to live launch. This can include but is not limited to:


  • Set up data imports, exports & segmentation filters
  • Implement personalization & dynamic content
  • A/B testing
  • Performance reporting, tracking & data pulls
  • Work alongside Account Team for client UAT testing
  • Write HTML and testing in multiple platforms & environments
  • Work with vendor platform support and deliverability teams to proactively investigate and resolve client issues
  • Recommend process improvement strategies and help develop efficiencies to help manage client expectations
  • Support Account Team and clients with technical expertise & best practices, and provide guidance on client expectations and realistic accommodations
  • Provide Account Team with expertise based on previous issues, resolutions, emerging concepts and industry trends
  • Provide support and expertise to the Development Team in building, versioning and testing emails effectively based on campaign requirements

Desired skills & experience

  • 1–3 years of directly related executional experience in email marketing/print
  • Proven experience deploying emails through email marketing platforms such as Salesforce Marketing Cloud (ExactTarget) or similar enterprise level ESP/marketing automation tools: Adobe Campaign, Responsys, StrongView, Silverpop, etc
  • Understanding of HTML and CSS
  • Experience with AMPscript (nice to have)
  • Understanding of Canada’s Anti-Spam regulation (CASL)
  • Experience in SQL
  • Strong knowledge of best practices for email creative, segmentation, dynamic content, testing methodologies, deliverability, etc.
  • Experience in data-driven and creative thinking to analyze campaign results
  • Strong organizational, analytical, and problem solving skills
  • Proven ability to work in a fast-paced, dynamic environment with competing deadlines and multiple priorities

Freedom to do more

Get outside your comfort zone and try something new – from brainstorming creative ideas to planning charitable events, to something we haven’t even thought of.

Think you’d be a good fit?

Please apply to careers@jamcrm.com with your cover letter and resume. Please ensure that you include both your first and last name in the file name, and include the subject line “Application: Campaign Manager”.

Apply Now

Our values

At JAM, we value people over process. Instead of focusing on rules, roles, and titles, we focus on hiring the right people. The result is a more flexible, fun, creative, and successful team.

These are the specific behaviours and skills we care about most. The more these sound like you, the more likely you are to thrive here.

Integrity

You strive to do what’s right, not what’s easy.

Curiosity

You’re eager to question things. That’s where opportunity lives.

Honesty

You’re accountable, even when that means highlighting a mistake.

Excellence

You set goals for yourself, and understand that success is modest improvement, consistently done.

Respect

You embrace differences and treat everyone with respect.

Judgment

You make sensible choices and value long-term decision making.

Stability

You follow through on your commitments, time after time.

Work Ethic

You are always up for a challenge and proactive in your approach.

Selflessness

You take time to help colleagues and make everyone around you better.