Join our
team as an

Endpoint & Systems Administrator

While every employee has core responsibilities, what you do outside those responsibilities is equally important, so we give you plenty of room to learn, grow, and explore.

Core responsibilities

  • Take ownership of end-user device management and MDM platforms (JAMF, Intune); and manage vulnerability identification and remediation using tools such as Tenable
  • Update and maintain IT documentation
  • Manage server, network, and cloud environments (Windows Server, Linux, AWS/Azure/GCP), including vulnerability remediation
  • Develop and maintain scripts and automation to streamline IT operations and reduce manual effort (PowerShell, Bash, or Python)
  • Identify trends in incidents and system performance to proactively address recurring issues
  • Mentor junior IT staff and provide guidance on escalated issues
  • Collaborate cross-functionally with Security, DevOps, and business teams on IT initiatives and projects

Desired skills & experience

  • 2+ year degree in Computer Science, Information Technology, or related field
  • 5-7 years of systems administration experience, not solely help desk or end-user support
  • Experience with end-user operating systems such as Windows and macOS
  • Experience configuring and managing MDM platforms (e.g., JAMF, Intune) – not just end-user familiarity
  • Experience with vulnerability management platforms (e.g., Tenable) and vulnerability remediation processes
  • Experience with server administration (Windows and Linux)
  • Experience administering Microsoft 365, including Exchange Online, Teams, SharePoint, licensing management, and conditional access
  • Proficiency in at least one scripting language (PowerShell, Bash, or Python) for automation and systems management
  • Understanding of:
    • Microsoft Active Directory and related services (DNS, GPO, etc.)
    • Networking principles, including security best practices
    • Documenting configurations, processes, and assets

Freedom to do more

Get outside your comfort zone and try something new – from brainstorming creative ideas to planning charitable events, to something we haven’t even thought of.

Think you’d be a good fit?

Please apply to careers@jamcrm.com with your cover letter and resume. Please ensure that you include both your first and last name in the file name, and include the subject line “Application: Endpoint & Systems Administrator”.

Apply Now

Our values

At JAM, we value people over process. Instead of focusing on rules, roles, and titles, we focus on hiring the right people. The result is a more flexible, fun, creative, and successful team.

These are the specific behaviours and skills we care about most. The more these sound like you, the more likely you are to thrive here.

Integrity

You strive to do what’s right, not what’s easy.

Curiosity

You’re eager to question things. That’s where opportunity lives.

Honesty

You’re accountable, even when that means highlighting a mistake.

Excellence

You set goals for yourself, and understand that success is modest improvement, consistently done.

Respect

You embrace differences and treat everyone with respect.

Judgment

You make sensible choices and value long-term decision making.

Stability

You follow through on your commitments, time after time.

Work Ethic

You are always up for a challenge and proactive in your approach.

Selflessness

You take time to help colleagues and make everyone around you better.